Frequently Asked Questions
Everything you need to know about our outdoor-inspired fashion and gear.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location but generally range from 10-21 business days.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn and unwashed clothing items with original tags attached. Please note that for safety reasons, specific outdoor tools must be in their original sealed packaging to be eligible for return.
Are your outdoor jackets waterproof or water-resistant?
Our technical outerwear ranges from water-resistant to fully waterproof. Please check the 'Specifications' section on the individual product page for the specific GSM and waterproof rating of each garment.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address.
How can I track the status of my delivery?
Once your order is processed, you will receive an email confirmation containing a tracking number and a link to our carrier's tracking portal.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.